(The Marietta location recently shut down its track for renovations and will use similar layouts and technology as the Buford one when it reopens next month.) There are two overlapping tracks for teens and adults and a separate smaller third track for younger kids. The karts also have a “turbo boost” button enabling drivers to gain speed for three seconds once per lap at their discretion. While the original Roswell site had a flat track, this new version is a bi-level affair with sharper turns and more modern electric karts, which create genuine Indy car sounds.

Patrons can easily spend $50 to $60 a trip, but he thinks it’s worth it: “It’s a clean, safe quality experience.” ( You can check out online specials, a la carte pricing and package deals here.) “We already have experience in Georgia,” Hamann said. You can go to this place to spend time with your children for an hour or so, but it is not worth hosting a party.Īlso, they did not courage to send me the feedback form.The owners hope to capitalize on the rapid growth in Gwinnett County, tapping potential customers from all over metro Atlanta, Gainesville and Athens. Service they agreed to provide but did not provide: Service they agreed to and did not provide properly: Service they agreed to and provided properly: They also did not provide VIP Birthday Club Membership for Birthday Child Enjoy one featured attraction each month They did not provide me with an assistant for the duration of the party as initially agreed. I declined that due to their tone and approach and decided to pay the full amount. Management very rudely offered me a 50% discount on food. Sweet dish and drink also did not come on time. Food came 40+ minutes late and the kids did not eat anything. I organized my daughter's birthday party there. They are not interested in understanding or solving customer issues or providing them the committed services. Management is aggressive, unprofessional, rude, and has low moral values. How can you charge money and do not provide service? Very unprofessional and unethical approach. Both the David's do not understand the customer service or customer management. Based on my understanding of the discussion, your team did not share the correct information in the report.

I provided the information to Kayla and I waiting to hear what action she has taken or recommended based on my feedback.

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